Refund policy

1. No Return or Exchange Policy

At Everest Wellbeing, all sales are final.
We currently do not offer returns, exchanges, or refunds once an order has been placed and shipped.

We strongly recommend checking all product descriptions, details, and information carefully before placing your order.

2. Damaged or Defective Products

We understand that sometimes products may get damaged during transit.
If your order arrives damaged, leaking, or defective, we’re here to assist you.

To process your complaint, please follow these steps carefully:

You must provide:

A clear unboxing video of the parcel from start to finish — the video should:

Begin before opening the package seal

Clearly show the shipping label, the unboxing process, and the damage/issue

Send the video along with your order details and a short description of the problem to:
📩  admin@feyara.com

Important Notes:

The unboxing video is mandatory to process any damage claim.

Complaints without a valid unboxing video will not be eligible for review.

You must email us within 24 hours of receiving your order.

3. Replacement Policy

After reviewing your email and video proof:

If approved, we will issue a replacement for the same product.

Replacements are subject to stock availability.

No refunds (partial or full) will be issued under any circumstances.

4. Order Cancellations

Orders cannot be cancelled once confirmed or shipped.

If you’ve made a duplicate payment or an order error, please contact us immediately at admin@feyara.com
 for assistance.

5. Incorrect Address or Delivery Failure

We are not responsible for delivery failures due to:

Incorrect or incomplete shipping addresses entered by the customer.

The recipient being unavailable at the time of delivery.

Please double-check your address and contact details before confirming your order.

6. Contact Us

For any queries or concerns about this policy, you can contact us at:
📩 sales@ambrosiabotanicals.in

🌐www.feyara.com

Disclaimer

Feyara reserves the right to modify or update this Refund & Return Policy at any time without prior notice. The latest version will always be available on our website.